Last updated: 01 October 2026
Our Shipping & Delivery Policy explains where we deliver, how orders are processed, how shipping charges are calculated and what to do if you need assistance with a shipment.
1. Delivery Locations
Grow Packaging Solution delivers packaging products to serviceable locations across India.
Delivery availability depends on your PIN code, the products ordered, shipment size and the services available through our courier or transport partners.
2. Order Processing
Standard orders are normally processed within 2 working days after order confirmation and payment verification, where applicable.
Orders received on weekends or public holidays may be processed on the next working day.
Custom, printed, made-to-order and bulk packaging may require additional production time. We will communicate the estimated production and dispatch schedule when confirming your quotation or order.
3. Estimated Delivery Time
The estimated delivery time is 10 working days after dispatch. Order processing and any production time are separate from this delivery estimate.
Delivery dates are estimates unless we specifically agree otherwise in writing. Courier disruptions, weather, public holidays and remote-location serviceability may affect delivery.
If your shipment is delayed, contact us with your order number so we can check its progress. These estimates do not limit any remedy available under applicable law.
4. Shipping Charges
Shipping charges depend on:
- Your delivery location.
- The products and quantities ordered.
- Package dimensions.
- Actual or volumetric weight.
- The courier or transport method used.
Applicable charges are displayed at checkout or communicated with your quotation before you confirm the order.
5. Order and Shipment Tracking
Where our logistics partner supports tracking, we will share available shipment details using the contact information provided with your order.
You can also visit our Order Tracking page to check available order updates or contact our support team for assistance.
Please keep your order number handy when asking about a shipment.
6. Address Changes and Missed Deliveries
Check your delivery address, PIN code and phone number carefully before placing an order.
If any details need correcting, contact us promptly. Address changes may not be possible once your order has been dispatched.
Additional delivery costs may apply if an incorrect address, an unavailable recipient or repeated delivery attempts result in extra charges. We will explain any applicable charges.
7. Damaged or Incorrect Deliveries
If your package or products arrive damaged, retain the packaging and take clear photographs where possible.
Contact support@growpkg.com promptly with your order number and a description of the damage or any incorrect items received.
Our team will review the issue according to our Return & Refund Policy and explain the next steps.
Contact us
Grow Packaging Solution
Order and delivery support:
support@growpkg.com
General and custom packaging enquiries:
connect@growpkg.com
Phone:
+91 72111 23161